Shipping Policy
- Delivery Time: Orders are typically processed within 1-2 business days and delivered within 3-7 business days.
- Shipping Charges: Free shipping on orders over [your threshold, e.g., $50]. Standard shipping rates apply otherwise.
- Tracking: Once shipped, a tracking link will be emailed to you.
Refund & Returns Policy
We want you to be satisfied with your purchase. If you’re not happy, here’s how we handle refunds:
- Returns: You may return unopened and unused products within 7 days of delivery.
- Refunds: Approved refunds are processed back to your original payment method within 5–10 business days.
- Non-Refundable Items: Used, damaged by customer, or perishable items (e.g., opened food) are not eligible for return.
- Return Shipping: Customer bears return shipping costs unless the product is defective or incorrect.
For any issues, please contact tiji@ecomexpertsllc.com